virtual private networks
Virtual Private Networks (VPN) provide inter-site connectivity to deliver private data securely between business locations. This means that individuals, offices, shops and distribution centres can share data and resources between local and/or inter-state sites.
Running over iiNet's national Multi Protocol Label Switching ( MPLS ) network, users benefit from low setup and usage costs on high speed ADSL connections, without the requirement for additional software and hardware.
Since releasing AnnexM on VPN, upload speeds of up to 2.7Mbps are now available.
benefits
VPN can help businesses in the following ways:
- remote workers can access office networks from home
- software can be managed centrally for the rest of the network
- effective setup and maintenance for growing companies
- converged VoIP, video and application services
monthly pricing
| Plan Name | Speed | Price |
|---|---|---|
| VPN Connect 1 | 1,500/256k | $169 per site |
| VPN Connect 2 | up to 8,000/384k | $189 per site |
| VPN Connect 3 with AnnexM | up to 24,000/2,700k | $269 per site |
Business VPN plan features:
- Free VPN traffic ( fair use policy applies )
- Premium class of service (COS)
- Built in contingency to reduce congestion
- Business grade service levels
- Compatible with existing data services
- Priority support (6am to 6pm WST Mon-Fri)
how it works
Using IP based MPLS technology, data is routed between sites in a quick and secure manner. To ensure reliable performance a premium class of service is attached to VPN prioritising it above regular traffic. This equates to lower latency, minimal variation and higher throughput. Business VPN provides security comparable to traditional private frame relay and ATM networks.
VPN services do not provide
internet
access by default. This is done to ensure private networks cannot be breached by unauthorised parties over the public internet. Internet can be provided by proxy via a DSL service at one of the VPN sites. Local routing will need to be configured by a qualified IT consultant and iiNet recommends the use of firewalls in these instances.
Our range of Business DSL plans are available separately for internet access. ADSL plan quotas will apply for all internet usage.
sign up and more information
To sign up for a Business VPN or for more information please call our Business Support team on 13 24 49 . Our dedicated business operators will assess your needs and walk you through a recommended solution.
Our VPN FAQ's are available for answers to any general questions you may have.
terms and conditions
All VPN services are subject to a 24 month contract term.
| VPN Setup Fees | Contract Break Fees |
|---|---|
|
- Once off setup fees apply according to the number of services per VPN. - Individual port acquisition setup fees may also apply per VPN Connect service. |
- Early VPN termination will result in a bulk cancellation fee and pro-rata break fees for each attached service, according to the months remaining on contract. - For individual VPN Connect service cancellations, fees will apply according to the pro-rata scheme mentioned above. |
service levels
From the time an outage is lodged as a network fault:
- a network operator will attend to the fault internally within 2 hours
- failing resolution faults will be escalated to a network engineer within 8 hours
- all services will aim to be restored within 12 hours
- all times are shown as business hours
There is no rebate policy or agreement in place for VPN service outages. Individual service outages can be reviewed and pro-rata credits issued, proportionate to the outage period, based solely on the monthly fee of the affected VPN service.
